Terms of Service

About Dovescape

Dovescape is operated by STRATA DIGITAL SERVICES LTD, a company registered in England and Wales (company number 17318203), with its registered office at 24 Ledway Drive, Wembley, England, HA9 9TQ, United Kingdom. You can reach us at care@dovescape.com.

Ordering from us

Please check the product information, selected options and delivery details before placing an order. Orders are subject to acceptance, successful payment and product availability. If we can't fulfill an order, we'll contact you and arrange an appropriate refund.

Prices and payments

Prices and available payment methods are displayed at checkout. The final amount is shown before you pay. Once we have accepted an order, a later price change won't alter the amount charged for that order.

Shipping

We offer free shipping to destinations available at checkout. We usually process orders in 2–3 days, with a further estimated 5–10 days for delivery after dispatch. Please read our Shipping & Delivery page for details.

Returns and cancellations

Our Returns & Refunds page explains the 30-day return window and how to arrange a return. Nothing on this site removes your statutory consumer rights.

Using this website

Please use the site lawfully and provide accurate delivery and contact information. Website branding, text and design remain protected by applicable intellectual property rights.

Privacy and contact

Please read our Privacy Policy to understand how personal information is handled. Questions can be sent to care@dovescape.com.